Prity Salon Policies
Strict No Children Policy
We wholeheartedly apologise for any inconvenience this causes our customers. We assure you that we fully understand your concerns and sympathise with your point of view. However we have taken much time and consideration before deciding to implement this policy in order to enhance our customers’ overall experience.
We have two main reasons for implementing this policy, both of which are a result of unfortunate incidents.
Firstly and most importantly, there is the issue of Health and Safety. We understand that although your children may be well-behaved, other children unfortunately are not. Therefore, we cannot discriminate from parent to parent with regards to whose children we allow on to the premises. There have been numerous incidents in the past where the parent or guardian has been undergoing a treatment while their child/children have been running about causing a distraction to the staff members, and being a hazard to themselves. While enjoying a treatment, a parent or guardian is not in a position to directly supervise their children, and is therefore being negligent towards them. Along with instructions from our insurer that we should put safety measures in place, we were greatly saddened when a young boy was running around and ended up injuring himself by running into one of our glass shelves. To prevent such incidences occurring again, we respectively ask you to leave your children with a babysitter.
We also want to make it clear that Prity’s is a beauty salon, which caters to a very specific clientele that does not include children. We have never stated our salon, treatments or services are child-friendly.
Secondly, and in relation to providing the best possible experience for our clients upon which our success over the last 10 years is based, some children inevitably cry, scream, or are loud when they become bored, waiting for their parent or guardian. This can be extremely distressing for a client who has come to the salon and paid a premium with a view to receive a relaxing spa treatment or facial. Not to mention that our appointment schedule also starts lagging due to the extra time that is taken when a parent/ guardian has to keep stopping the therapist from their pace of work in order to verbally discipline/ keep an eye on their child. The extra time builds up to the point where a 15 minute service takes 20 minutes and when this builds up, other client’s pre booked appointments are significantly delayed, rendering them dissatisfied with the service provided to them. We have had numerous and varying complaints from customers over a number of years due to this. However, it wasn’t until the health and safety incident concerning the aforementioned injured boy that we became adamant on implementing this policy.
As previously mentioned, we fully understand that your children may well never behave in such a manner but I’m sure you’ll understand that we cannot discriminate in a way that allows some parents to bring their children in while not allowing others to do so.
Again, please accept our sincere apologies for any inconvenience that this policy has caused you.
Thank you for your co operation.